Lone worker protection for retail workers .
Why have a lone worker solution?
Walking around a bustling High Street retailer filled with shoppers and staff, it may be hard to believe that there are many lone workers within the retail industry. But job roles within the retail sector are varied and wide-ranging meaning the nature of the risks faced by workers are vast. A lone worker alarm would give the person protection around the clock making them much safer.
Examples of lone workers at risk in retail.
- Independent Shop Owner
- Warehouse Worker/Manager
- Night Shift Shop Worker/Manager
- Off License
- Early Morning/Late Shift Shop Worker/Manager
- Petrol Station Worker/Manager
- Security Guard
- Online Shop Delivery Driver
What lone working risks exist in retail?
Surveys of retail workers have found that the biggest risk for lone workers in the industry is that of physical assaults and abuse from members of the public, especially as the pressure on employers to cut costs increases, resulting in more and more retail workers being required to work alone.
Figures show that around 20,000 shop workers are physically attacked each year with an even higher number being the victim of verbal abuse.
But in today’s 24/7 culture, retail crime isn’t just limited to those working alone with members of the public on the shop front. There are many other roles within retail that leave workers feeling vulnerable and exposed, including night shift warehouse workers, those with the responsibility of opening and closing premises, workers responsible for carrying the day’s takings or receiving deliveries – often at the back of premises – or even those having to walk over empty car parks to travel to and from worker in unsociable hours.
Do you need lone worker protection?
Answer the questions to see if you need a lone worker solution.
- How are your staff protected from potentially aggressive or abusive members of the public?
- If a worker was attacked or abused how would they raise the alarm?
- Do the goods you supply increase security risk?
- How long would it take before you knew someone had experienced an incident?
- If a member of staff had an accident in a stock area, who would know?
Our risk assessment.
To carry out a risk assessment you need to think about what might cause harm to your employees and decide whether you are taking the reasonable steps needed to prevent any harm.
A risk assessment is something you are required to carry out by law. We have created a comprehensive risk assessment for people within the utilities industry.
LONEALERT Solutions for lone retail workers.
As with all sectors the level of risk depends on the job role – which can differ drastically. LONEALERT boasts a range of solutions, devices and responses to suit the vast and varied needs of all lone workers within the retail industry, whether it be a small family-run business or multi-national organisation.
We have a variety of solutions that will help you, all of which are controlled by The OWL, so you can mix and match solutions to suit your needs. The OWL allows you to set up personalised or companywide escalation procedures that will come into effect as soon as an alarm is raised.
Lone worker devices for retail environments.
Safety Watch
Communicates via WiFi networks and is Bluetooth ready to ensure the highest level of safety
Access
Entry level subscription that uses your existing communication devices. Ideal for low risk or hybrid lone workers.
SOS fob
A discreet, lightweight lone worker device, ideal for those that are at a personal level risk such as aggression, violence and sexual assault.
Twig One
A must for high risk lone workers, that work in complex and demanding environments.