About your new device.
Twig SOS Card is a lightweight, fully remote configurable and robust safety device, that is IP67 certified and meets relevant BS8484 criteria. It is the perfect lone worker device for those in need of a powerful, flexible & multifunctional solution.
Indoor positioning
In many buildings the GNSS (Global Navigation Satellite System) signals are blocked and so the location of your lone worker is not known. The Twig Neo allows indoor locating through the SRD3 option which enables accurate location through using necessary bolt-ons such as RF Door tags, to record when rooms are entered and left, and beacons, to allow large areas to be subdivided. Both of which help you locate lone workers in need of assistance more quickly.
Powerful and robust
Powerful vibrating and alerting alarms to alert workers of preset alarms and incoming communications.
Fully customisable
This device is fully customisable. The duration of the man down pre-alarm countdown can be changed depending on your requirements. It is also possible to customise the time between tilt detection and when the device starts to alert the user an alert is about to be raised. These are both set to 30 seconds by default. The device can also be set to VIBRATE for panic and alerts.
IP67 rated and meets BS8484 criteria
The Twig Neo is waterproof with protection against the effects from immersion of water, of up to 1m for 30 minutes. It's also dust tight, with no ingress of dust. The device also meets relevant BS8484 criteria.
Compatibility and communications
Communication
Communicates with all systems, using MPTP (mobile phone telematics protocol) both SMS and data.
Compatibility
Tracking and alert messages both include information on satellite positioning, TWIG SRD beacons and battery charge.
Mechanics
Dimensions
11mm x 66mm x 99mm
Weight
74g including battery
Water and dust proof
Water, dust proof (IP67) and shock resistant
Firm grip
Firm grip with tactile silicone keyboard
Standard Sales Package
Device
Twig SOS Card 2G/3G/4G personal alarm device with ManDown alarm and GNSS functions and integral battery.
Included accessories
Charger with adapter of choice (EU/UK/AU)
Operating Time
Rechargeable
750 mAh Li-ion battery
Recharging time
< 3 hrs for 95%
Battery life
Around 17 - 20 hours in ideal conditions
Operating temperature
-20c +50c
Satellite positioning system
Time to first fix
Hot start <10s; cold start <35s
Extended ephemeris
Extended ephemeris on board generation
GNSS receiver
Multi constellation GNSS receiver (GPS, Glonass and Galileo)
Configurable
Configurable opt-out and roaming block
Motion control
Motion based GNSS control
Key technical features
GSM
Dual band 900/1800MHz
WCDMA
Bd.1 (2100MHz) / Bd.3 (1800MHz) / Bd.5 (850MHz) / Bd.8 (900MHz)
LTE-FDD
Bd.1 (2100MHz) / Bd.3 (1800MHz) / Bd.5 (850MHz) / Bd.7 (2600MHz) / Bd.8 (900MHz) / Bd.20 (800MHz) / Bd.28 (700MHz)
LTE-TDD
Bd.38 (2600MHz) / Bd.40 (2300MHz)
Speakerphone
Speakerphone with 2 microphones
Built-in antennas
Built-in GSM, SRD*, GNSS, WiFi*, BLE*, NFC antennas
Powerful vibrating alarm
Powerful vibrator
*optional extras available to suit requirements.
Accessories
What’s in the box:
Got a question about your device?
For more information about this device contact your account manager or call us on 0330 999 8484.