THE OWL PORTAL Lone Worker Management Tool
The OWL Portal, is our lone worker operating system and allows you to configure, set up and manage your lone workers, their devices and alerts. You will be able to locate your lone workers at anytime, customise escalation paths, understand device usage and provide insightful reports.
OUR LONE WORKER ECOSYSTEM The Power of The OWL.
Devices allow lone workers to stay connected through creating timers & raising alerts. Choose the device that best fits your lone workers job role.
The OWL Portal provides instant access to key functionality to manage the service. Connecting lone worker via devices to management and response.
A flexible and fully customisable response procedures designed to deliver a quick response through a number of options.
Quick overview:
Why use The OWL Portal?
Real time information for clear visibility.
Understand your lone workers activity in real time, view locations and understand any timers that have been created.
Insights for detailed reporting
Use detailed reports for management information to aid key decision making fast.
GDPR Compliant.
Understand how data is protected both within The OWL and our Alarm Receiving Centre.
Managing lone worker alarms.
Provides live information on lone worker location in the event of an incident, emergency or even a false alarm.
Easy Onboarding and training guides.
Simple and easy to set up and accessible through desktop or mobile. No software downloads.
Detailed reporting for audit trails.
Records detailed information to help document records of activity for compliance purposes and other business policies.
Accurate location information in real time.
View lone worker locations with address and street information and view how long they have been in an area.
Device management for a complete overview.
View battery power, usage and levels for all devices across the organisations and manage device allocations.
Encourage user activity.
Check how often and for how long lone worker devices are being used and if they are being turned on.
View alerts & timers in real time.
Have a clear view of how timers are being used on all devices from active to cancelled.. Understand what alerts have been raised through timers, fall activations, SOS and false alarms.
what3words integration.
Experience an additional level of precise location accuracy, to quickly pinpoint the exact whereabouts of lone workers within a 3m radius in real-time, to ensure they get the assistance they need in an emergency situation.
Insights for Detailed reporting.
Evaluate key lone worker usage.
Provides detailed visibility for management on teams usage of the solution.
Understand alarm statistics.
Explore how alarms are being raised, when, how and why to give you more insights into the right xx your staff need to keep them safe.
Generate key reports for stakeholders.
Single sign on report for key stakeholders here instead – instead of separate single sign on reports for stakeholders?
Maximise processes.
Incident management processes, increase communications and engagement for improved operations
GDPR compliant Keeping data protected
Restrict permissions.
Permissions matrix controls in fine detail what user profiles can edit and view. This is overlaid with a Group Management matrix that can give elevated permissions to Managers for members of their own team, and restrict access to data on staff they do not have responsibility for.
Anonymise, amend and delete information.
Anonymise information, user access control or allowing individuals to manage and provide the personal identifiable information on The OWL to remain meet your data security obligations.
Archiving and data retention.
Authorised users can archive and delete information and data at any point. Our policy is that all data is completely removed at the end of a contract, or more frequently if requested by the customer.
Data hosting locations.
All data is hosted and stored in UK data centres with ISO/IEC 27001 standard for information security management systems. For overseas customers, our flexible and scalable architecture means we can also discuss hosting data in specific regions.
Detailed logs for audit trails
Log user activity.
Provides details of administrative activity such as creating or deleting user accounts.
Incident reporting
As every action is logged, reviewing the response to an incident, or writing a follow up report is as simple as logging into the OWL Portal.
Date & time stamp information
Every action in LONEALERT is stamped so you can measure actions and responses to alerts against your company policy and see who did what, and when.
Focus on key information
Set filters on users, groups or time frames that apply everywhere across the OWL so you can quickly review only relevant information.
Managing lone worker alarms.
Real time visibility of lone worker alarms
View location of lone worker in trouble and how the alarm was raised – panic button, timer alerts, fall or no motion detection.
Manage response hierarchies
Set escalation response paths to designated people. The OWL will then contact in order of hierarchy.
Easily update contacts
Quickly and easily update the system to cater for escalation contacts who are on holiday, off sick or have left the organisation.
Tailor your response
Designed to give you greater control, so in the event of an alert the appropriate response is sent rapidly. Understand our responses.
Easy onboarding and training guides.
Single Sign-On with Microsoft.
The OWL can be accessed through Single Sign on, making iit easy and simple to sign in each time.
Quick Wizard to guide your through
Simple wizard to add lone workers, link them to devices and set up your escalation.
Easy to roll out to others
Use Single Sign On to add others to the appropriate roles, give them access. It can even be embedded in your Microsoft apps.
Expert support throughout your subscription
Unlimited access to our support team to walk you through, to help you decide best practice and get you going.
Simple, easy set up no software, no downloads.
Our OWL Portal is simple and easy to set up.
What are you looking for?
Looking to implement The OWL Portal within your organisation? Tell us a bit about your organisation to see how it can integrate with your current system.