Jon Maddocks is the Managing Director of JKM Security. Established 23 years ago they provide security to many blue chip clients throughout the UK. Services include mobile patrols, alarm access, CCTV and all other Security Services.
Jon was looking for a lone working solution that could be incorporated into JKM's security division, giving all JKM security staff protection in what is an industry with predominant lone working practices.
Jon found LONEALERT, and made an appointment to see a sales representative, who attending JKM's Doncaster branch. He gave a full demonstration of the full range of devices and solutions, including the smartphone application, which Jon agreed would be a perfect solution to incorporated into his company.
The reason why Jon Maddocks switched from using a manned centre with a night controller to LONEALERT was reducing costs without reducing safety. The centre was manned for a minimum 100 hours per week, which at £7.50per hour equated to £39,000k per annum. This large overhead was a financial burden to the company.
Jon’s been using LONEALERT for over 24 months now, and has been very pleased with the benefits it has brought to his security business.
I would give LONEALERT 100% on ease of training and operation, 100% reliability and 100% on speed of notification in the event of an alert. Equally importantly, the Customer Support has been great, with any questions answered quickly and with understanding of my requirements.
LONEALERT enables Jon to log into his online management portal at any time and view the status, safety and location of all of his security officers. From a customer service point of view, he can also ensure they are making their hourly checks.
Jon would recommend LONEALERT to any security company wanting a lone working facility at a very reasonable price. "I have been very happy and would not hesitate to give a verbal recommendation of LONEALERT."
- Meets relevant BS8484 criteria
- Flexible to operate – available 24/7
- Accurate location of users
- Panic Button feature
- Most functions carried out within app
- Extremely simple to use
- Delivery over the air
- Monitor staff locations using GPS
- Quick and easy to train staff to use
- Helps meet Duty of care
- Doubles as a clocking in point
- Reduced admin costs
- Online management suit included
- Helps win service